Last Update: January 2019

Welcome to microjobs.lk .The following terms and conditions (these “Terms of Service”), govern your access to and use of the microjobs.lk and stuffdone.lk website, including any content, functionality and services offered on or through www.microjobs.lk (the “Site”), by microjobs.lk. , as applicable (collectively, “microjobs” “appxine” “we” “our” or “us”).

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the designated articles herein.

This Site is offered and available to users who are 18 years of age or older. If you are under 18 you may not use this Site or the microjob services. By using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 9.00 am – 5.00 pm in all 7 days .if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request through contact us form.

Key Terms

Buyers are users who purchase services on microjobs.

Custom Offers are exclusive proposals that a Seller can create in response to specific requirements of a Buyer.

Custom Orders  Buyers can customize their order requirements to get things done in the most perfect way.

Disputes are disagreements experienced during an order between a Buyer and Seller on microjobs.

Mjob Revenue – Balance : Available is the money that Sellers earn from completed orders and can either withdraw or use to purchase mjobs, subject to these Terms

Mjob Revenue – Total Balance :  This is the aggregated amount of your completed tasks and current working tasks and pending tasks .

Mjob Credits are credits that microjobs.lk may provide users to be used only for purchases on microjobs.lk, subject to these Terms of Service or any other applicable laws and/or terms.

mjob Extras are additional services offered on top of the Seller’s Mjob for an additional price defined by the Seller.

Mjob detail Page is where the Seller can describe their service and the service offers and the buyer can buy sellers service on this page. Also buyer can review sellers ratings on this page.

Mjob are services offered on microjobs.lk.

Orders are the formal agreement between a Buyer and Seller after a purchase was made from the Seller’s mjob detail page..

Payment Services Provider(s) are service providers that provide payment services to Buyers and Sellers in connection with the microjobs.lk platform, including with respect to collection of funds from Buyers in connection with the purchase of mjobs, remittance and withdrawal of funds to Sellers in connection with completed mjobs, and the holding of funds in connection with mjob.

Sellers are users who offer and perform services through mjobs on microjobs.lk.

Overview / Main terms

  • Only registered users may buy and sell on microjobs.lk. 
  • Mjobs on microjobs.lk may be offered at a base starting price of 500 LKR. Some Mjobs are offered at a base price of more than 500 LKR as determined by the Seller.
  • Buyers pay Mjobs in advance to create an order (see Purchasing Section below regarding payment terms).
  • Orders are purchased through the “Order Now” button found on a Seller’s Mjobs page.
  • For fees and payments please read the purchasing section
  • Sellers must fulfill their orders, and may not cancel orders on a regular basis or without cause. Cancelling orders will affect Sellers’ reputation and status.
  • Users may not offer or accept payments using any method other than placing an order through microjobs.lk
  • Buyers are granted all rights for the delivered work, unless otherwise specified by the Seller on their mjob page. Note: some mjobs charge additional payments (through Gig Extras) for Commercial Use License.
  • microjobs.lk retains the right to use all published delivered works for microjobs.lk marketing and promotion purposes.
  • We care about your privacy. You can read our Privacy Policy here. The Privacy Policy is a part of these Terms of Service and incorporated herein by reference.

Sellers

Basics

  • Sellers create mjobs on microjobs.lk to allow Buyers to purchase their services.
  • Sellers may also offer Custom Offers to Buyers in addition to their Extras.
  • Each order you sell and successfully complete, accredits your account with a net revenue of 80% of the purchase amount. (microjobs.lk process & commission free 20% all included)
  • microjobs.lk accept Sellers once an order is completed.
  • If an order is cancelled (for any reason), the funds paid will be returned to the Buyer’s available Balance.
  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete.
  • Sellers may withdraw their revenues using microjobs.lk available withdraw options.
  • The Seller’s rating is calculated based on the order reviews posted by Buyers. High ratings allow Sellers to obtain more mjobs or may be mark as best seller with microjobs.lk admins.. In certain cases, exceedingly low ratings/complains may lead to the suspension of the Seller’s account.
  • For security concerns, microjobs.lk may temporarily disable a Seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Buyers, or associating multiple microjobs.lk accounts to a single withdrawal provider.
  • Sellers are responsible for paying any direct or indirect taxes  or otherwise, which may apply to them depending on residency or location. The mjob price shown on the microjob website is inclusive of all such taxes and charges that may apply to the Sellers.

mjobs

  • Sellers are allowed to post a select amount of active mjobs based on their purchased package.
    • 3 mjobs for Sellers for free.
  • Mjobs may be removed by microjobs.lk for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:
    • Illegal or Fraudulent services
    • Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service reported through our Intellectual Property Claims Policy found
    • Adult oriented services, Pornographic, Inappropriate/Obscene
    • Intentional copies of mjobs
    • Spam, Nonsense, or Violent mjobs
    • mjobs misleading to Buyers
    • Reselling of regulated goods
    • Offering to prepare academic works on behalf of Buyers
    • Services that extend beyond 45 days(If more than 45 days need to inform the microjobs.lk via support@microjobs.lk  ) of service duration.
    • Exceedingly low quality mjobs.
  • mjobs that are removed for violations mentioned above, may result in the suspension of the Seller’s account.
  • mjobs that are removed for violations are not eligible to be restored or edited.
  • mjobs containing websites promoting content  will be removed .
  • mjobs are required to have an appropriate image related to the service offered.
  • Sellers must deliver the same quality of service as shown on their mjob images. Recurring deliveries that don’t match the quality shown on the mjob images may lead to the Seller’s account losing Seller status or becoming permanently disabled.
  • mjob category selected by the sellery may be change to suitable category by microjobs.lk while reviewing the mjob post.

Extra services

  • mjob Extra Services are additional services offered on the Seller’s mjob page for an additional price defined by the Seller.
  • mjob Extra Services may be removed for violations of our Terms of Service. For specific terms,
  • The amount of mjob Extra Services, which can be offered, and the price for each mjob Extra Services, is based on Seller Level.
  • Services offered through mjob Extra Services must be related to the base service and part of the deliverables on the order.
  • mjob Extra Services may cover different categories of services that are components to a higher quality delivered service.
  • Sellers have the option to extend the duration of an order for each Gig Extra that is added to the order. This is to cover the time needed to complete the extra service.

Top Rated Sellers

  • Top Rated Sellers are chosen manually by microjobs.lk .
  • editors through an ongoing review process based on seniority, volume of sales, extremely high ratings, exceptional customer care, high order completion rate and community leadership.
  • Top Rated Sellers gain access to more extensive features than previous levels, including VIP support.
  • Top Rated eligibility is constantly evaluated by microjobs.lk to ensure that the quality standards and expectations of the Top Rated selection is kept so microjobs.lk  retains the right to change a Top Rated Seller status in light of such evaluation.
  • Top Rated Sellers who cannot maintain their high quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service, also risk losing their Top Rated status and the benefits that come with it.

Verified Sellers

  • Verified sellers  are pre-verified professionals who undergo a vetting process by microjobs.lk. Applying for verified seller is open to everyone.
  • Verified sellers eligibility is constantly evaluated by microjobs.lk to ensure that the quality standards and expectations of the “Verified Seller” badge is kept. microjobs.lk retains the right to change a Verified sellers status in light of such evaluation. So Verified Sellers  who cannot maintain their high quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service, also risk losing their verified seller badge and the benefits that come with it.

Send Physical Deliverable

Some of the services on microjobs.lk are delivered physically (arts and crafts, collectable items, etc.). For these types of mjobs, Sellers may decide to add shipping charges. Sellers can add delivery charges for local shipping .

  • mjobs that include shipping costs must have physical deliverables sent to Buyers.
  • Delivery costs added to a mjob only pertains to the cost Sellers require to deliver physical items to Buyers.
  • Important: Buyers who purchase mjobs that require physical delivery, will be asked to provide a shipping address.
  • Sellers are responsible for all delivery arrangements once the Buyer provides the address.
  • We does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting during delivery.

Withdrawing Revenues

  • To withdraw your revenue, you must have an account with at least one of microjobs.lk Payment Service Providers for the following withdrawal method.

                – Currently we provide the bank transfers only.

  •  One seller must provide one bank account for withdrawal.
  • Your microjobs.lk profile can be associated with only one account. A Payment Service Provider withdrawal account can be associated with only one microjobs.lk profile.
  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete.Verified Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.
  • To withdraw your available revenue you have to send the withdrawal request through your mjob profile.
  • Withdrawals can only be made in the amount available to you & minimum withdrawal amount decided by microjobs.lk.
  • Current minimum pay will be 500LKR.
  • We have transfer 2 transfers for free and microjobs.lk will be a charge for  each other transfer (250LKR per transfer / ).
  • We will process the withdrawal request on the same day or day after & money will be transfer to seller’s account within 3-4 working days.
  • We accept only bank transfers within Sri Lanka.
  • Withdrawals are final and cannot be undone. We will not be able to reverse this process once it has begun.

Buyers

Basics

  • You may not offer direct payments to Sellers using payment systems outside of the microjobs.lk .
  • microjobs.lk retains the right to use all publicly published delivered works for our marketing and promotional purposes.
  • Buyers may request a specific service from the mjob a Order Now feature found from the Shopping dashboard.

Purchasing

  • Buyers pay microjobs.lk to create an order from a Seller’s mjob page or Custom Offer, using the Order Now button. microjobs.lk partners with Payment Services Providers for purposes of collecting mjob’s  payments from Buyers, transferring such payments from Buyers to Sellers, and holding funds in connection with microjobs.lk Balances. All payments services in connection with the collection of funds on the microjobs.lk platform are performed by microjobs.lk Payment Services Providers.
  • In addition Buyers can request a Custom Order which addresses specific Buyer requirements, and receive a Custom Offer from Sellers through the site or through micrjob.lk
  • mjobs  may be purchased on microjobs.lk by using one of the following payment methods: Bank transfers or existing microjob.lk accout Balance.
  • We are currently not charging any fees from the buyers.
  • You may not offer Sellers to pay, or make payment using any method other than through the microjobs.lk . In case you have been asked to use an alternative payment method, please report it immediately to microjobs.lk support here.
  • By using any payment method and/or providing payment details for making purchases on microjobs.lk, you represent and warrant that: (a) you are legally authorized to provide such information; (b) you are legally authorized or have permission to make payments using the payment method(s); (c) if you are an employee or agent of a company or person that owns the payment method, you are authorized by that company or person to use the payment method to make payments on microjobs.lk; and (d) such actions do not violate any applicable law.

Currencies

  • We are currently working with only Sri Lankan Rupees (LKR).

Taxes

  • Buyers agree that they are responsible to comply with all tax requirements applicable to them, including but not limited to any obligation to deduct or withhold taxes. It is hereby clarified that all prices and fees that appear on the Site are the net amounts that will be paid following any direct or indirect taxes, levy, withholding tax and/or deductions.

Orders

Basics

  • Once payment is confirmed, we will notify seller & seller will start the work.
  • Sellers must deliver completed files and/or proof of work using the Deliver Work button (located on the Order page) according to the service that was purchased and advertised on their mjob page.
  • Using the Deliver Work button may not be abused by Sellers to circumvent Order guidelines described in this Terms of Service. Using the “Deliver Work” button when an order was not fulfilled may result in a cancellation of that order after review, affect the Seller’s rating and result in a warning to Seller.
  • An order is marked as complete after the order is marked as Delivered and then rated by a Buyer. An order will be automatically marked as complete if not rated and no request for modification was submitted after marked as Delivered.
  • We encourage our Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact microjobs.lk Customer Support department for assistance.

Handling Orders

  • When a Buyer orders a mjob & pay for it, the Seller is notified by email as well as notifications on the site while logged into the account.
  • Sellers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the order as Delivered.
  • Users are responsible for scanning all transferred files for viruses and malware. microjobs.lk will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.

Reviews

  • Feedback reviews provided by Buyers while completing an order are an essential part of microjobs.lk rating system. Reviews demonstrate the Buyer’s overall experience with the Sellers and their service.
  • Leaving a Buyer’s feedback is a basic prerogative of a Buyer. Feedback reviews will not be removed unless there are clear violations to our Terms of Service.
  • Feedback comments given by Buyers are publicly displayed on a Seller’s mjob page.

Disputes

When the Seller doesn’t complete an order on time or deliver the work with bad quality, the Buyer can send a dispute request to Admin. In another hand, if the Seller believes he has done a good job but the Buyer doesn’t accept his work, the Seller can also send a dispute request to Admin.

Admin will be the one to decide the winner of each case and transfer the money to the winner’s credit account. Since the Seller can only withdraw money for the finished mJobs, you have complete control in any dispute cases.

Basics

  • Order cancellations can be performed on microjob.lk, when eligible, by Customer Support or through the Resolution Center per order.
  • In the event that a Buyer or Seller encounters an issue related to the service provided in an order, you are encouraged to use the Site’s dispute request  to attempt to resolve the matter.
  • If an order is cancelled (for any reason), the funds paid will be returned to the Buyer’s microjobs.lk available credit balance.

Refunds

  • microjobs.lk does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are returned to the Buyer’s microjobs.lk Balance and are available for future purchases on mjobs.
  • Deposit refunds, when available from the payment provider, can be performed by our Customer Support team (based on the Order’s original payment currency). To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee.
  • If buyer need to get money back to their account,  minimum refund request must be 500LKR.
  • We have transfer 2 transfers for free and microjobs.lk will be a charge for  each other transfer (250LKR per transfer ).

User Conduct

microjobs.lk maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of microjobs.lk.

Basics

  • To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of microjobs.lk in order to circumvent or abuse the microjobs.lk messaging system is not permitted.
  • Any necessary exchange of personal information required to continue a service may be exchanged within the order page.
  • microjobs.lk does not provide any guarantee of the level of service offered to Buyers. You may use the dispute provided to you in the order page.
  • We do not provide protection for users who interact outside of the microjobs.lk.

Reporting Violations

If you come across any content that may violate our Terms of Service, you should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. You can review our Privacy Policy for more information.

Non-Permitted Usage

Adult Services & Pornography – microjobs.lk does not allow any exchange of adult oriented or pornographic materials and services.

Inappropriate Behavior & Language – Communication on microjobs.lk should be friendly, constructive, and professional. microjobs.lk condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam – microjob.lk takes the matter its members’ security seriously. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer environment is strictly prohibited. Please respect our members privacy by not contacting them with offers, questions, suggestions or anything which is not directly related to their mojobs or orders.

Privacy & Identity – You may not publish or post other people’s private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the order page. Sellers further confirm that whatever information they receive from the Buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Buyer.

microjobs.lk  Profile – You may not create a false identity on microjobs.lk, misrepresent your identity, create a microjobs.lk profile for anyone other than yourself (a real person), or use or attempt to use another user’s account or information; Your profile information, including your description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. microjobs.lk reserves the right to require users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).

Fraud / Unlawful Use – You may not use microjobs.lk for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

Multiple Accounts – To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the microjobs.lk community will be disabled. Mass account creation may result in disabling of all related accounts.

Targeted Abuse – We do not tolerate users who engage in targeted abuse or harassment towards other users on microjobs.lk.

Selling Accounts – You may not buy or sell microjobs.lk accounts.

Proprietary Restrictions

The Site, including its general layout, design and content, is exclusively owned by microjobs.lk and protected by copyright and trademarks.

General Terms

  • microjobs.lk reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service or due to any illegal or inappropriate use of the Site or services.
  • Users with disabled accounts will not be able to sell or buy on microjobs.lk
  • microjobs.lk reserves the right to disable any account at any time for any reason.
  • Users who have violated our Terms of Service and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.
  • Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.
  • Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days.
  • microjobs.lk may make changes to its Terms of Service from time to time. When these changes are made, we will make a new copy of the terms of service available on this page.